Vietnam’s retail sector is growing rapidly, with businesses continuously expanding their omnichannel models from physical stores to e-commerce platforms and other online customer engagement channels. According to VECOM, Vietnam’s e-commerce market reached USD 38.5 billion in 2025, representing 21% year-on-year growth.
However, retail businesses typically operate across a large number of stores, POS devices, payment systems, e-commerce platforms and customer data environments. Rapid expansion therefore makes their technology infrastructure increasingly distributed and complex, expanding the attack surface and creating greater challenges for cybersecurity management.
From a business perspective, every new store or digital channel creates another opportunity to reach customers. At the same time, growth requires businesses to bring more systems, devices, software and technology partners into their operating environment. This also means a larger attack surface and more potential weaknesses that threat actors could exploit.
The issue is not that expanding a retail chain inherently makes a business less secure. The real risk emerges when the pace of system expansion exceeds the security team’s ability to monitor, control and respond to incidents.
According to the 2026 Verizon DBIR, the retail sector recorded 997 security incidents, including 806 data breaches. Approximately 95% of cases involved system intrusion, web application attacks and exploitation of the human element. Notably, 68% of incidents involved third parties.
A Sophos survey of retail organisations affected by ransomware highlights a similar issue: 46% of root causes were linked to previously unknown vulnerabilities or weaknesses, while 45% of organisations acknowledged a lack of specialised cybersecurity expertise.
Many businesses have already invested in multiple security tools. However, when these tools operate in silos and fail to provide a unified view of the environment, critical weaknesses can still go unnoticed. A single poorly controlled link can become the starting point of a major incident, disrupting operations and resulting in lost revenue, response costs and reputational damage.
NetGuardX Helps Address Resource and Cybersecurity Challenges Across Retail Chains
As retail networks continue to expand, internal IT teams also take on a growing workload. In addition to keeping systems running reliably every day, they must manage more stores, devices, applications and digital channels, while also monitoring and responding to an increasing volume of security alerts — including outside normal business hours.
When the scope of monitoring grows faster than the available specialised resources, businesses need a capable partner that can support their IT teams in maintaining visibility and responding effectively to cybersecurity threats.
NetGuardX by NetNam acts as an extension of the internal IT team, providing 24/7/365 continuous monitoring, supporting alert analysis and validation, and coordinating remote or on-site incident response when an incident occurs. This enables businesses to expand their physical store footprint and digital sales channels while maintaining security visibility and control across the entire environment.
Instead of requiring internal teams to handle every alert and incident themselves, NetGuardX provides the additional resources and expertise needed to identify risks earlier, reduce monitoring gaps and minimise the risk of operational disruption across the retail chain.
Hotline: 1900 1586
Email: marketing@netnam.vn
Website: https://netnam.com/netguardx
NETNAM CORPORATION – 30 years of trusted internet & managed IT solutions and services for businesses
Headquater: 2nd Floor, HITC Building, 239 Xuan Thuy Street, Cau Giay Ward, Hanoi
Ho Chi Minh City Branch: 7 Nguyen Thi Minh Khai Street, Sai Gon Ward, Ho Chi Minh City
Representative Office: 2 Quang Trung Street, Hai Chau Ward, Da Nang
Nguồn tham khảo:
https://vecom.vn/bao-cao-chi-so-thuong-mai-dien-tu-viet-nam-2026
https://www.verizon.com/business/resources/reports/dbir/
https://www.akamai.com/lp/state-of-the-internet/commerce-security-attack-trends