---
title: Standard Form Contract and General Trading Conditions for Terrestrial Fixed Telecommunications Services of NetNam Corporation
description: In compliance with the Law on Protection of Consumers' Rights and to continuously enhance transparency in service quality, NetNam Corporation respectfully informs our Valued Clients of the completion of the registration procedure for our Standard Form Contract and General Trading Conditions
image: https://netnam.com/hubfs/h%C3%ACnh%20%E1%BA%A3nh_2026-04-09_104611216.png
---

[![mjx-nn-logo-white](https://netnam.com/hubfs/netnam_website_image/00_netnam_logo/mjx-nn-logo-white.png)](https://netnam.com/en/home?hsLang=en)

Services

![mjx-nn-arrow-down\_gray](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_1_nav_generic_icons/nav_caret_icons/mjx-nn-arrow-down_gray.svg) ![mjx-nn-arrow-down\_green](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_1_nav_generic_icons/nav_caret_icons/mjx-nn-arrow-down_green.svg)

![mjx-netnam-service-group-internet\_green-900](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_2_nav_services_icons/01_internet_access_services/mjx-netnam-service-group-internet_green-900.svg)

Internet Access services

![netnam-dropdown-arrow\_gray](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_1_nav_generic_icons/nav_caret_icons/mjx-nn-arrow-down_gray.svg)

[Premium DIA ![netnam-link-arrow-outward](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_1_nav_generic_icons/nav_link_icons/mjx-nn-arrow_outward.svg)](https://netnam.com/en/premium-dia?hsLang=en) [FTTx ![netnam-link-arrow-outward](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_1_nav_generic_icons/nav_link_icons/mjx-nn-arrow_outward.svg)](https://netnam.com/en/fttx?hsLang=en)

![mjx-netnam-service-group-data-transmission-green\_900](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_2_nav_services_icons/02_data_transmission_services/mjx-netnam-service-group-data-transmission-green_900.svg)

Data Transmission services

![netnam-dropdown-arrow\_gray](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_1_nav_generic_icons/nav_caret_icons/mjx-nn-arrow-down_gray.svg)

[Data Transmission ![netnam-link-arrow-outward](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_1_nav_generic_icons/nav_link_icons/mjx-nn-arrow_outward.svg)](https://netnam.com/en/data-transmission?hsLang=en) [SD-WAN & Cloud Connect ![netnam-link-arrow-outward](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_1_nav_generic_icons/nav_link_icons/mjx-nn-arrow_outward.svg)](https://netnam.com/en/cloud-connect-sd-wan?hsLang=en)

![mjx-netnam-service-group-event-tech-green\_900](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_2_nav_services_icons/03_event_tech_services/mjx-netnam-service-group-event-tech-green_900.svg)

Event Tech services

![netnam-dropdown-arrow\_gray](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_1_nav_generic_icons/nav_caret_icons/mjx-nn-arrow-down_gray.svg)

[Internet Wi-Fi ![netnam-link-arrow-outward](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_1_nav_generic_icons/nav_link_icons/mjx-nn-arrow_outward.svg)](https://netnam.com/en/internet-wifi?hsLang=en) [Livestream & Online Conference ![netnam-link-arrow-outward](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_1_nav_generic_icons/nav_link_icons/mjx-nn-arrow_outward.svg)](https://netnam.com/en/livestream-video-conference?hsLang=en) [Event Technology ![netnam-link-arrow-outward](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_1_nav_generic_icons/nav_link_icons/mjx-nn-arrow_outward.svg)](https://netnam.com/en/event-tech?hsLang=en)

![mjx-netnam-service-group-managed-service-2-green\_900](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_2_nav_services_icons/04_managed_services_provider/mjx-netnam-service-group-managed-service-2-green_900.svg)

Managed Service Provider

![netnam-dropdown-arrow\_gray](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_1_nav_generic_icons/nav_caret_icons/mjx-nn-arrow-down_gray.svg)

[IT Infrastructure Management ![netnam-link-arrow-outward](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_1_nav_generic_icons/nav_link_icons/mjx-nn-arrow_outward.svg)](https://netnam.com/en/misp?hsLang=en) [Managed Security Service ![netnam-link-arrow-outward](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_1_nav_generic_icons/nav_link_icons/mjx-nn-arrow_outward.svg)](https://netnam.com/en/mssp?hsLang=en)

![mjx-netnam-service-group-managed-service-1-green\_900](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_2_nav_services_icons/04_managed_services_provider/mjx-netnam-service-group-managed-service-1-green_900.svg)

Add-on services

![netnam-dropdown-arrow\_gray](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_1_nav_generic_icons/nav_caret_icons/mjx-nn-arrow-down_gray.svg)

[Other IT services ![netnam-link-arrow-outward](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_1_nav_generic_icons/nav_link_icons/mjx-nn-arrow_outward.svg)](https://netnam.com/en/other-it-services?hsLang=en)

[NetNam deploys internet service to serve the ceremony to celebrate Vietnam Science and Technology Day ![NetNam - Arrow - Link - Icon](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_1_nav_generic_icons/nav_link_icons/mjx-nn-arrow_outward.svg) ![](https://netnam.com/hubfs/4.jpg)](https://netnam.com/en/resources/netnam-deploys-internet-service-to-serve-the-ceremony-to-celebrate-vietnam-science-and-technology-day?hsLang=en)

[TIN MỚI Doanh nghiệp cần lưu ý gì để đảm bảo kết nối khi tàu thay đổi hải trình?](https://netnam.com/thu-vien/doanh-nghi%E1%BB%87p-c%E1%BA%A7n-l%C6%B0u-%C3%BD-g%C3%AC-%C4%91%E1%BB%83-%C4%91%E1%BA%A3m-b%E1%BA%A3o-k%E1%BA%BFt-n%E1%BB%91i-khi-t%C3%A0u-thay-%C4%91%E1%BB%95i-h%E1%BA%A3i-tr%C3%ACnh-1?hsLang=en)

[NEW Protecting Customer Data Is Becoming a Core Capability for IT Outsourcing Providers](https://netnam.com/en/resources/b%E1%BA%A3o-v%E1%BB%87-d%E1%BB%AF-li%E1%BB%87u-kh%C3%A1ch-h%C3%A0ng-tr%E1%BB%9F-th%C3%A0nh-n%C4%83ng-l%E1%BB%B1c-thi%E1%BA%BFt-y%E1%BA%BFu-c%E1%BB%A7a-doanh-nghi%E1%BB%87p-it-outsourcing?hsLang=en)

Solutions

![mjx-nn-arrow-down\_gray](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_1_nav_generic_icons/nav_caret_icons/mjx-nn-arrow-down_gray.svg) ![mjx-nn-arrow-down\_green](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_1_nav_generic_icons/nav_caret_icons/mjx-nn-arrow-down_green.svg)

[![mjx-nn-icon-solutions-hospitality\_green-900](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_3_nav_solutions_icons/hospitality/mjx-nn-icon-solutions-hospitality_green-900.svg) ![mjx-nn-icon-solutions-hospitality\_white](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_3_nav_solutions_icons/hospitality/mjx-nn-icon-solutions-hospitality_white.svg) Hospitality Elevate customer experiences and operational efficiency in the hospitality industry ![](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_1_nav_generic_icons/nav_link_icons/mjx-nn-arrow_outward.svg)](https://netnam.com/en/hospitality?hsLang=en)

[![mjx-nn-icon-solutions-it-outsourcing\_green-900](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_3_nav_solutions_icons/it_outsourcing/mjx-nn-icon-solutions-it-outsourcing_green-900.svg) ![mjx-nn-icon-solutions-it-outsourcing\_white](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_3_nav_solutions_icons/it_outsourcing/mjx-nn-icon-solutions-it-outsourcing_white.svg) IT Outsourcing Security - Performance - Connectivity. Trusted partner for ITO businesses ![](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_1_nav_generic_icons/nav_link_icons/mjx-nn-arrow_outward.svg)](https://netnam.com/en/it-outsource?hsLang=en)

[![mjx-nn-icon-solutions-banking-finance\_green-900](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_3_nav_solutions_icons/finance_banking/mjx-nn-icon-solutions-banking-finance_green-900.svg) ![mjx-nn-icon-solutions-banking-finance\_white](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_3_nav_solutions_icons/finance_banking/mjx-nn-icon-solutions-banking-finance_white.svg) Finance & Banking Strong connections, secure protection for financial transactions ![](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_1_nav_generic_icons/nav_link_icons/mjx-nn-arrow_outward.svg)](https://netnam.com/en/finance-and-banking?hsLang=en)

[![mjx-nn-icon-solutions-mnc\_green-900](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_3_nav_solutions_icons/mncs/mjx-nn-icon-solutions-mnc_green-900.svg) ![mjx-nn-icon-solutions-mnc\_white](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_3_nav_solutions_icons/mncs/mjx-nn-icon-solutions-mnc_white.svg) MNCs Global networks - Reliable connectivity for multinational corporations ![](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_1_nav_generic_icons/nav_link_icons/mjx-nn-arrow_outward.svg)](https://netnam.com/en/mnc?hsLang=en)

[![mjx-nn-icon-solutions-international-education\_green-900](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_3_nav_solutions_icons/international_education/mjx-nn-icon-solutions-international-education_green-900.svg) ![mjx-nn-icon-solutions-international-education\_white](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_3_nav_solutions_icons/international_education/mjx-nn-icon-solutions-international-education_white.svg) International Education Enhance online learning experiences and global collaboration ![](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_1_nav_generic_icons/nav_link_icons/mjx-nn-arrow_outward.svg)](https://netnam.com/en/international-education?hsLang=en)

[![mjx-nn-icon-solutions-industrial-zone\_green-900](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_3_nav_solutions_icons/industrial_development_zones/mjx-nn-icon-solutions-industrial-zone_green-900.svg) ![mjx-nn-icon-solutions-industrial-zone\_white](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_3_nav_solutions_icons/industrial_development_zones/mjx-nn-icon-solutions-industrial-zone_white.svg) Industrial Development Zones Boost connectivity and efficiency in industrial zones across Vietnam ![](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_1_nav_generic_icons/nav_link_icons/mjx-nn-arrow_outward.svg)](https://netnam.com/en/industrial-zone?hsLang=en)

[ANNOUNCEMENT ABOUT NETNAM'S POLICY OF PERSONAL DATA PROCESSING AND PROTECTION Read more ![NetNam - Arrow - Link - Icon](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_1_nav_generic_icons/nav_link_icons/mjx-nn-arrow_outward.svg) ![](https://netnam.com/hubfs/Blog%20-%20Image%20(Do%20not%20touch)/Blog%20Post/Hanoi_Skyline_-_NKS-1-1-min.jpg)](https://netnam.com/en/resources/announcement-about-netnams-policy-of-personal-data-processing-and-protection?hsLang=en)

[TIN MỚI Doanh nghiệp cần lưu ý gì để đảm bảo kết nối khi tàu thay đổi hải trình?](https://netnam.com/thu-vien/doanh-nghi%E1%BB%87p-c%E1%BA%A7n-l%C6%B0u-%C3%BD-g%C3%AC-%C4%91%E1%BB%83-%C4%91%E1%BA%A3m-b%E1%BA%A3o-k%E1%BA%BFt-n%E1%BB%91i-khi-t%C3%A0u-thay-%C4%91%E1%BB%95i-h%E1%BA%A3i-tr%C3%ACnh-1?hsLang=en)

[NEW Protecting Customer Data Is Becoming a Core Capability for IT Outsourcing Providers](https://netnam.com/en/resources/b%E1%BA%A3o-v%E1%BB%87-d%E1%BB%AF-li%E1%BB%87u-kh%C3%A1ch-h%C3%A0ng-tr%E1%BB%9F-th%C3%A0nh-n%C4%83ng-l%E1%BB%B1c-thi%E1%BA%BFt-y%E1%BA%BFu-c%E1%BB%A7a-doanh-nghi%E1%BB%87p-it-outsourcing?hsLang=en)

Library

![mjx-nn-arrow-down\_gray](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_1_nav_generic_icons/nav_caret_icons/mjx-nn-arrow-down_gray.svg) ![mjx-nn-arrow-down\_green](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_1_nav_generic_icons/nav_caret_icons/mjx-nn-arrow-down_green.svg)

[![news\_24dp\_011E1A\_FILL1\_wght400\_GRAD0\_opsz24](https://netnam.com/hubfs/news_24dp_011E1A_FILL1_wght400_GRAD0_opsz24.svg) ![news\_24dp\_FFF\_FILL1\_wght400\_GRAD0\_opsz24](https://netnam.com/hubfs/news_24dp_FFF_FILL1_wght400_GRAD0_opsz24.svg) Newsroom Stay updated with latest company activities, business achievements and industry trends. ![](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_1_nav_generic_icons/nav_link_icons/mjx-nn-arrow_outward.svg)](https://netnam.com/en/resources)

[![auto\_stories\_24dp\_011E1A\_FILL1\_wght400\_GRAD0\_opsz24](https://netnam.com/hubfs/auto_stories_24dp_011E1A_FILL1_wght400_GRAD0_opsz24.svg) ![auto\_stories\_24dp\_FFF\_FILL1\_wght400\_GRAD0\_opsz24](https://netnam.com/hubfs/auto_stories_24dp_FFF_FILL1_wght400_GRAD0_opsz24.svg) Blog Share professional expertise, practical insights and in-depth perspectives. ![](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_1_nav_generic_icons/nav_link_icons/mjx-nn-arrow_outward.svg)](https://netnam.com/thu-vien/blog/?hsLang=en)

[TIN MỚI Doanh nghiệp cần lưu ý gì để đảm bảo kết nối khi tàu thay đổi hải trình?](https://netnam.com/thu-vien/doanh-nghi%E1%BB%87p-c%E1%BA%A7n-l%C6%B0u-%C3%BD-g%C3%AC-%C4%91%E1%BB%83-%C4%91%E1%BA%A3m-b%E1%BA%A3o-k%E1%BA%BFt-n%E1%BB%91i-khi-t%C3%A0u-thay-%C4%91%E1%BB%95i-h%E1%BA%A3i-tr%C3%ACnh-1?hsLang=en)

[NEW Protecting Customer Data Is Becoming a Core Capability for IT Outsourcing Providers](https://netnam.com/en/resources/b%E1%BA%A3o-v%E1%BB%87-d%E1%BB%AF-li%E1%BB%87u-kh%C3%A1ch-h%C3%A0ng-tr%E1%BB%9F-th%C3%A0nh-n%C4%83ng-l%E1%BB%B1c-thi%E1%BA%BFt-y%E1%BA%BFu-c%E1%BB%A7a-doanh-nghi%E1%BB%87p-it-outsourcing?hsLang=en)

About NetNam

![mjx-nn-arrow-down\_gray](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_1_nav_generic_icons/nav_caret_icons/mjx-nn-arrow-down_gray.svg) ![mjx-nn-arrow-down\_green](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_1_nav_generic_icons/nav_caret_icons/mjx-nn-arrow-down_green.svg)

[![mjx-nn-icon-mission\_green-900-1](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_4_nav_about_icons/mjx-nn-icon-mission_green-900-1.svg) ![mjx-nn-icon-mission\_white-1](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_4_nav_about_icons/mjx-nn-icon-mission_white-1.svg) Vision & Mission Serving society with advanced technology, the top choice for Internet and specialized network solutions ![](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_1_nav_generic_icons/nav_link_icons/mjx-nn-arrow_outward.svg)](https://netnam.com/en/about-netnam?hsLang=en#mission)

[![mjx-nn-icon-mission\_green-900](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_4_nav_about_icons/mjx-nn-icon-mission_green-900.svg) ![mjx-nn-icon-core-value-white\_white](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_4_nav_about_icons/mjx-nn-icon-core-value-white_white.svg) Core Value All wins - NetNam is committed to ensuring the harmony of interests of shareholders, employees, and clients and partners ![](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_1_nav_generic_icons/nav_link_icons/mjx-nn-arrow_outward.svg)](https://netnam.com/en/about-netnam?hsLang=en#core-value)

[![mjx-nn-icon-leadership\_green-900](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_4_nav_about_icons/mjx-nn-icon-leadership_green-900.svg) ![mjx-nn-icon-leadership\_white](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_4_nav_about_icons/mjx-nn-icon-leadership_white.svg) Leadership Team Led by a strategic vision, the leadership team is committed to building the most advanced network infrastructure ![](https://netnam.com/hubfs/netnam_website_image/01_module_assets/1_1_global_modules_assets/1_1_1_global_navigation/1_1_1_1_nav_generic_icons/nav_link_icons/mjx-nn-arrow_outward.svg)](https://netnam.com/en/about-netnam?hsLang=en#leadership)

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# Standard Form Contract and General Trading Conditions for Terrestrial Fixed Telecommunications Services of NetNam Corporation

09-04-2026

 2 Minutes Read

[policy](https://netnam.com/en/resources/tag/policy)

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In this article

[Chính sách về xử lý và bảo vệ dữ liệu cá nhân NetNam Read more ![NetNam - Arrow - Link - Icon](https://netnam.com/hubfs/IMPORTANT%20-%20Website%20Image%20Source/arrow_outward-1.svg) ![NetNam - Ebook Cover Background - Hospitality](https://netnam.com/hubfs/Blog%20-%20Featured%20Images/Cloud-First.jpg)](https://netnam.com/thu-vien/th%C3%B4ng-b%C3%A1o-ch%C3%ADnh-s%C3%A1ch-v%E1%BB%81-x%E1%BB%AD-l%C3%BD-v%C3%A0-b%E1%BA%A3o-v%E1%BB%87-d%E1%BB%AF-li%E1%BB%87u-c%C3%A1-nh%C3%A2n-c%E1%BB%A7a-netnam?hsLang=en)

**Hợp đồng mẫu và Điều kiện giao dịch chung đối với Dịch vụ Viễn thông cố định mặt đất của Công ty Cổ phần NetNam**

*(Standard Form Contract and General Trading Conditions for Terrestrial Fixed Telecommunications Services of NetNam Corporation)*

---

Kính gửi Quý Khách hàng,

*(Dear Valued Clients,)*

Nhằm tuân thủ các quy định của Luật Bảo vệ quyền lợi người tiêu dùng và không ngừng nâng cao tính minh bạch trong chất lượng dịch vụ, Công ty Cổ phần NetNam trân trọng thông báo đến Quý Khách hàng về việc hoàn tất thủ tục đăng ký Hợp đồng theo mẫu và Điều kiện giao dịch chung.

*(In compliance with the Law on Protection of Consumers' Rights and to continuously enhance transparency in service quality, NetNam Corporation respectfully informs our Valued Clients of the completion of the registration procedure for our Standard Form Contract and General Trading Conditions.)*

Công ty Cổ phần NetNam đã hoàn thành trách nhiệm đăng ký hợp đồng theo mẫu và điều kiện giao dịch chung đối với lĩnh vực “Dịch vụ viễn thông cố định mặt đất (dịch vụ thoại, dịch vụ truy nhập Internet)”. Mẫu hợp đồng của NetNam đã được Sở Công Thương chấp thuận theo Thông báo số 6643/TB-SCT ngày 05/11/2025.

*(NetNam Corporation has fulfilled the responsibility of registering the standard form contract and general trading conditions for the field of “Terrestrial fixed telecommunications services (voice services, Internet access services)”. NetNam's contract template was approved by the Department of Industry and Trade under Notice No. 6643/TB-SCT dated November 5, 2025.*)

Việc hoàn tất thủ tục này là một phần trong cam kết của NetNam nhằm đảm bảo đầy đủ quyền và lợi ích hợp pháp của Quý Khách hàng trong quá trình sử dụng các dịch vụ viễn thông do NetNam cung cấp, đồng thời tăng cường tính minh bạch và chuẩn hóa trong hoạt động cung cấp dịch vụ.

*(The completion of this procedure is part of NetNam's commitment to fully ensuring the legitimate rights and interests of our Valued Customers during the use of telecommunications services provided by NetNam, while simultaneously enhancing transparency and standardization in our service provision activities.)*

Để Quý Khách hàng Để Quý Khách hàng thuận tiện theo dõi và tham khảo, NetNam xin đính kèm các tài liệu liên quan dưới đây:

*(For your convenience and detailed reference, NetNam has attached the relevant documents below:)*

Tài liệu đính kèm / *Attached Documents*  (Vui lòng click để tải về / *Please click to download*):

[**📄Thông báo số 6643/TB-SCT về việc hoàn thành đăng ký hợp đồng theo mẫu (Notice No. 6643/TB-SCT on the completion of registration of the standard form contract).**](https://drive.google.com/file/d/1B3sWnFwAo9QQc7LxTyEVxkTQvHmK5q7W/view?usp=sharing)

📄 [Hợp đồng cung cấp dịch vụ viễn thông - Bản Song ngữ Việt Anh (Telecommunications Service Provision Contract - Bilingual Vietnamese & English version).](https://drive.google.com/file/d/1cli6JFeZzEI43v0zIS_jdrFuKeaJQN0F/view?usp=sharing)

📄[Hợp đồng cung cấp dịch vụ viễn thông - Bản Tiếng Việt (Telecommunications Service Provision Contract - Vietnamese version).](https://drive.google.com/file/d/1iHi_48Icj7BdyoZWrWWROBRWd_3eIWCO/view?usp=sharing)

Trường hợp Quý khách hàng cần hỗ trợ hoặc có bất kỳ câu hỏi nào về Chính Sách hoặc có bất kỳ thắc mắc nào liên quan đến xử lý dữ liệu cá nhân, vui lòng liên hệ với chúng tôi theo thông tin dưới đây:

\- Hotline: 19001586

\- Hỗ trợ trực tuyến qua e-mail: [privacy@netnam.vn](mailto:privacy@netnam.vn)

\- Địa chỉ hỗ trợ của NetNam:

 \+ Trụ sở chính tại Hà Nội: Tầng 2, tòa nhà HITC, số 239 đường Xuân Thủy, phường Cầu Giấy, TP Hà Nội.

 \+ CN Hồ Chí Minh: Số 10A Nguyễn Thị Minh Khai, phường Sài Gòn, HCM

 \+ Trung tâm kinh doanh Đà Nẵng: Số 2 Quang Trung, phường Hải Châu, Đà Nẵng

*In case Clients need support or have any questions about the Policy or any questions related to the processing of personal data, please get in touch with us at the information below:*

*- Hotline: 19001586*

*- Online support via e-mail:* [*privacy@netnam.vn*](mailto:privacy@netnam.vn)

*- NetNam's support address:*

 *+ Hanoi: 2nd Floor, HITC Building, 239 Xuan Thuy Str., Cau Giay Ward., Hanoi, Vietnam*

 *+ HCMC: 10A Nguyen Thi Minh Khai Str., Sai Gon Ward, HCMC, Vietnam*

 *+ Da Nang: Software Park, 2 Quang Trung Str., Hai Chau Ward., Da Nang City, Vietnam*

Trân trọng, / Sincerely,

Công ty Cổ phần NetNam / NetNam Corporation

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