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Ensuring Business Continuity with 5G Connectivity

Operational stability has become a core competitive advantage in the digital era. By adding a backup connectivity layer, 5G allows businesses to proactively mitigate infrastructure failures and sustain near-perfect uptime. It is not just a technical fix, but a strategic move to safeguard reputation, optimize costs, and drive long-term performance.

Many enterprises have realized that even a minor connectivity issue can trigger major disruptions in operations. Production lines come to a halt, transactions are interrupted, and customer services lose their continuity. When stability becomes a top priority, the demand for a stronger connectivity solution is undeniable. Wireless technologies such as 5G and LEO have emerged as strategic options, offering high speed and the ability to function as a backup system that safeguards continuity across the entire IT infrastructure.

When Downtime Becomes a Strategic Risk

Downtime is no longer merely the period when systems are inactive but a risk that can directly affect business outcomes. A global survey in 2024 revealed that 44% of companies reported losses exceeding one million USD for every hour of downtime, with some cases reaching more than five million USD. These figures highlight the severity of failing to maintain IT system stability.

The consequences of downtime extend beyond financial loss. It can disrupt supply chains, degrade service quality, and erode customer trust. For IT teams, every minute of downtime brings the pressure of rapid recovery and risk mitigation. For business leaders, the challenge is not only to restore operations immediately but also to protect reputation and long-term competitive advantage.

No solution can eliminate downtime entirely, yet effective contingency planning can significantly reduce its negative impact. The right investment enables businesses not only to minimize losses but also to differentiate themselves by maintaining resilience in a volatile market environment. 

IT engineers monitoring and mitigating downtime risks for businesses.

System downtime can become a strategic risk, threatening a company’s finances, reputation, and competitive edge. 

5G Connectivity: A Solution to the Risks of Fiber-Optic Infrastructure

For many years, fiber optics has been the backbone of enterprise infrastructure thanks to its stable transmission speed and large bandwidth. However, repeated incidents have proven that fiber alone is not reliable enough to ensure continuous operations. In 2023 and 2024 alone, submarine cables connecting Vietnam to international networks experienced multiple outages, causing slow access that lasted for weeks across many online services. This highlights how full dependence on fiber can create critical bottlenecks in IT operations.

Enhancing backup connectivity infrastructure to reduce disruption risks from fiber cable incidents.

Businesses need diversified connectivity instead of relying solely on fiber to ensure operational continuity.

The risks of fiber infrastructure are not only technical. Natural events such as earthquakes, maritime activity, or unexpected accidents can all cause interruptions. For global companies or production systems that demand high continuity, such incidents can result in prolonged server downtime and significant losses. This makes the need to diversify connectivity methods increasingly clear, with the addition of an effective backup solution now considered essential to reducing risk.

5G Provides an “Always-On” Layer of Connectivity

The need to diversify connectivity has become inevitable as fiber alone can no longer guarantee uninterrupted operations. Among the available options, 5G stands out for its ability to serve as a flexible backup layer, keeping systems stable even when traditional connections fail.

  • High transmission speed: Handles large data volumes and supports growing demands.
  • Low latency: Enables applications that require real-time responsiveness.
  • Automatic failover: Maintains connectivity when fiber is disrupted, minimizing downtime.
  • Wide coverage: Supports stable connections in multiple locations, including those beyond city centers.
  • Flexible deployment: Operates effectively across urban areas, mountainous regions, and offshore environments.
  • High readiness: Rapid rollout without the need for cable installation or construction permits, lowering initial investment costs.
  • Faster service delivery: Provides Internet access to users much more quickly compared to traditional fiber infrastructure.

In practice, 5G has already demonstrated its ability to enhance supply chain performance in manufacturing. When deployed as a backup layer, system uptime can be maintained at 99.95 to 99.99 percent. These figures clearly illustrate the value of 5G, enabling businesses to operate almost continuously while minimizing the risk of disruption.

5G as a flexible backup solution helping businesses maintain continuous operations

5G adds an “always-on” connectivity layer, enabling near-perfect uptime and reducing disruption risks.

Minimizing Downtime, Maximizing Performance

The value of 5G goes beyond serving as a backup; it is reflected in its impact on operational efficiency. Adding an additional stable connection allows businesses to reduce the risk of downtime while optimizing IT resource utilization.

  • Lower downtime costs: Minimizes financial losses and prevents cascading failures across the supply chain.
  • Assured customer experience: Maintains stable transactions and services, avoiding interruptions that erode trust.
  • Optimized IT resources: Allocates bandwidth flexibly according to demand, improving return on investment.
  • Support for new technologies: Provides a reliable foundation for IoT, Cloud, and AI applications.
  • Enhanced competitiveness: Improves efficiency, protects reputation, and strengthens market position.

With these advantages, 5G directly contributes to stronger business performance. Enterprises can both mitigate the risks of downtime and build a more sustainable operational foundation for future growth.

NetNam’s Solution: Ensuring Continuous and Secure IT Operations

With over 30 years of experience, NetNam has become a trusted partner for multinational corporations in Vietnam, delivering comprehensive connectivity solutions that ensure business continuity and IT security.

  • SLA 99.99%: Premium DIA combined with 5G backup guarantees near-uninterrupted uptime.
  • High bandwidth and low latency: Ideal for AI, IoT, real-time video surveillance, remote work, and video conferencing.
  • Flexible redundancy: 5G2B and LEO enhance accessibility and reduce reliance on fiber. NetNam can tailor data plans to business needs, optimizing costs while still ensuring high traffic capacity when required.
  • Last-mile infrastructure for SD-WAN: Provides fast, flexible connectivity, making it easier to manage multiple branches and cut transmission costs.
  • Managed Services (MSP): NetNam offers setup, monitoring, and incident response, ensuring secure and efficient connectivity for business operations.

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